How to Buy from Taobao using Taobao Shopping Agent (Step by step guide 2022)

Taobao is the biggest Chinese ecommerce platform and today i will show you how to order items with a Taobao shopping agent

How to Buy from Taobao using Taobao Shopping Agent (Step by step guide 2022)


It is fair to assume that you are searching for a Taobao agent from the fact that you are reading this article.

It doesn't matter whether you're a total newbie or a seasoned veteran; you'll find lots of helpful information here to get you started.

Using a Taobao agent website, I'll walk you through the whole purchasing procedure.

While going through this procedure, you'll have to think about a variety of factors - there are definitely more than you realize at first.

As a matter of fact, when I went down to write this, I had no idea that I'd have to break it up into numerous sections for your convenience.

So that you may make an informed decision, I didn't want to exclude anything.

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Step 1 Finding Products

Once you find a Taobao/Tmll or any Chinese internet shop that you want to buy from, all you have to do is go there and search for what you want!

In order to go to the item's page, copy and paste the URL into the input box/space supplied by the agent's website. This time the page will be translated into English.

Click the "Add to cart" button, and the item will be added to your shopping basket for you to purchase.

What Do You Have To Think About At This Point?

Keep an eye out for websites that use sloppy editing and difficult-to-read English. Agents with poor English abilities are going to have communication difficulties.

There are a number of Taobao agents in Russia if you choose to do business there.

If you're looking for an agent who speaks your native language, you'll have to look a little harder for one who has a website in that language.

Ease of Use?
Find your way around the website. The greatest strategy I've found is to pretend (or pretend to be) to be a Chinese internet shopper with no prior knowledge of Chinese culture.

The ordering process should be the first thing you look for.

If you find it difficult to follow the website's directions, it's probably not the website for you.

Is it possible for this agent to get the item you want?
Make sure you read the Terms and Conditions on the agent's website or contact the agent before placing an order if your desired item comes under one of the following categories.

  • Goods with a brand name
  • Heavy Items
  • Restricted Items
  • Virtual items

Step 2 First Payment

When you have all the items you want in your cart, you’ll add the amount of money you need into your account, and then pay for your items.

This is the first payment, which includes the cost of your items and the shipping to the agent warehouse in China.

Real-Time Exchange Rate Or Fixed?

Some agents are using a fixed exchange rate, while some others are using a real-time exchange rate.

Since the RMB exchange rate is fluctuating greatly nowadays, it is recommended that you choose an agent that is using the best rate.

Paypal Or Credit Card?

Payment options range broadly from PayPal to a bank transfer, Western Union to WebMoney.

Most users will find PayPal the most convenient, familiar and secure payment method and will therewith be prepared to swallow the 3% service fee.

For you, determining the optimal payment method may be a matter of trial and error. So it could be wise to choose an agent who offers as many options as possible.

Personally, I would recommend you to use PayPal if it is your first time using the proxy’s service. This is because PayPal has a Buyer Protection policy that allows you to file a dispute and request for a refund within 180 days of purchase.

Buyer Protection

offered by other payment systems are less than satisfactory.

Nevertheless, PayPal charges a very high transaction fee. Therefore, when you later find that the agent can be trusted, you may switch to using other payment methods, such as Western Union or bank transfer.

This can save you lots of money.

Step 4 Warehouse storage 

Your initial payment will be used to acquire the things from a Taobao agent. Their warehouse typically receives orders between 2-5 business days.

As a customer, you may request to have your things de-boxed if you believe this would reduce the weight of the package (and thus make the international shipping fee go down).

What Are The Things To Keep In Mind During This Stage?

Is There a QC Photos?

Some products, such as shoes and wristwatches, need high-quality photos.

In order to ensure that you get the product that you ordered, the QC photo is used to detect any major faults.

For a little fee, some brokers may check and photograph your belongings one at a time.

However, a few do not and demand a fee for this.

Make certain the agent can do this for free if you want QC photos. This is a must.

What Free Storage Time is Available from the Agent's End?

Consider this if you want to merge products that were purchased at separate points in time.

Some storage providers simply provide you a week of free storage, while others give you a month of free storage.

I'd advise you to go with shipping companies that provide at least 30 days of free storage so you have time to combine many packages.

Step 4 Second Payment for International Shipping

When they arrive, the agent will inspect the goods and send you an email asking for a second payment (international shipping fee).

Once again, you'll be able to add money to your account and purchase products. There will be no further payments after this one.

Once the second payment has been completed, the agent will ship your package and give you the tracking number.

Is It Fair To Charge For Shipping?
The first expense to consider is the cost of international shipping. Because of this, you should look for a shipping company that costs a fair rate.

Each agency has a shipping rate calculator you may use to get an idea of how much it will cost to send your order to your nation and then make a comparison.

Reweighing options are also available from certain agencies. Requesting a reweigh if you suspect your package is underweight is possible.

This is an excellent method for avoiding bogus freight costs.

In order to estimate your shipping costs, smart agents provide online shipping calculators depending on the weight of your transaction, the shipping method, and the country of final delivery.

What is the best method of shipping?

When deciding on a delivery method, keep these three things in mind:


Many options are available, including the tried-and-true DHL and UPS, the less expensive EMS (Chinese express service), and a variety of postal and SAL (sea-and-land) routes. There's no shortage of options.

For many customers, delivery time is an important consideration, ranging from 5 days to several weeks, depending on the type of delivery you choose.


Choose a more costly alternative like UPS or DHL if you want your items as quickly as possible with the ability to trace the package the whole way.

Alternatives include the less expensive Emergency Medical Services (EMS).

There are additional delivery options if you don't need it immediately and want to save money, such as SAL.

Difficulties in Clearing Customs

Customs clearance issues are another issue to consider.

For example, if you ship via DHL, you're more likely to be taxed in Canada and several European nations.

Step 5, You'll Receive Your Orders

Your things will be delivered to you within 5 to 20 days.

Regardless, the length of time it takes to transport a package internationally is determined by the mode of shipment and the destination.

Is There A Way To Track My Package Through The Agent's Website?
The representative will give you with the tracking number and website URL once your purchase has been dispatched.

It's possible that some dealers won't provide you with this information in the first place, or will only give it to you when you request it.

It's best to confirm this with the agency before moving further.

How Do You Clear Customs if Your Package Is Being Detained?"

It is possible that just a few packages will be detained for clearance. Any customs fees you incur due to your package being delayed are your responsibility.

There are agencies that may arrange for a customs broker to pay the relevant charges on your behalf, and you will only be responsible for paying them upon delivery of your goods..

There are specific situations when you may be compelled to pay it at a nearby post office.

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